Privacy Policy
Last Updated: 16 July 2026
Emma Campbell ("we", "our", or "us") is committed to protecting your privacy and handling your personal information with care and respect.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit www.emmacampbell.com.au, enquire about our services, book appointments, purchase products or programs, or otherwise interact with us.
1. Information We Collect
We may collect personal information including:
Your name
Email address
Phone number
Billing details
Appointment information
Information you provide through enquiry forms
Information you choose to share during consultations, coaching sessions or therapy sessions
Website usage information through cookies and analytics
We only collect information that is reasonably necessary to provide our services.
2. How We Collect Information
We collect information when you:
Contact us
Book an appointment
Subscribe to our newsletter
Purchase a course, program or digital product
Download resources
Complete forms on our website
Participate in surveys or events
Some information is collected automatically through website analytics and cookies.
3. How We Use Your Information
Your information may be used to:
Respond to enquiries
Provide therapy, coaching or consulting services
Schedule appointments
Process payments
Deliver online programs or digital products
Send service updates
Improve our website and services
Send newsletters or marketing communications where you have consented
You may unsubscribe from marketing emails at any time.
4. Confidentiality
We understand the sensitive nature of therapeutic work.
Personal information shared during therapy sessions is treated confidentially and managed in accordance with applicable Australian privacy laws and professional ethical obligations.
There are limited circumstances where disclosure may be required by law, including where there is a serious risk of harm to yourself or others or where disclosure is otherwise legally required.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored electronically using secure third-party systems that assist us in delivering our services.
While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
6. Third-Party Services
Our website may use trusted third-party providers including:
Website hosting providers
Email marketing platforms
Appointment booking systems
Payment processors
Analytics providers such as Google Analytics
These providers may collect information in accordance with their own privacy policies.
7. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us understand website traffic and improve website functionality.
You can disable cookies through your browser settings, although some website features may not function correctly.
8. Access and Correction
You may request access to your personal information or request corrections if you believe it is inaccurate.
Please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website.
10. Contact
If you have questions about this Privacy Policy or your personal information, please contact us through the contact page on our website.
By using this website, you agree to this Privacy Policy.
Website Terms & Conditions
Last Updated: 16 July 2026
Welcome to www.emmacampbell.com.au.
By accessing or using this website, you agree to these Terms & Conditions.
If you do not agree, please discontinue use of the website.
1. Website Use
This website is intended to provide general information about Emma Campbell's services, resources, events, programs and educational content.
You agree to use this website lawfully and respectfully.
You must not:
Use the website for unlawful purposes
Attempt to interfere with website security
Copy or reproduce website content without permission
Upload malicious software or harmful material
2. Professional Information
The information provided on this website is for educational and informational purposes only.
Website content is not intended to replace personalised psychological, medical or healthcare advice.
Reading articles, downloading resources or participating in online content does not establish a therapist-client relationship.
3. Therapy and Coaching Services
Appointments, workshops, coaching and therapy services are subject to separate service agreements and informed consent documentation where applicable.
Results from therapy or coaching cannot be guaranteed, as outcomes vary between individuals.
4. Intellectual Property
All content on this website, including:
text
graphics
branding
downloads
videos
resources
course materials
is owned by Emma Campbell unless otherwise stated.
You may not reproduce, distribute, modify or commercially use any content without prior written permission.
5. Purchases and Digital Products
Where digital products, courses or programs are offered:
Prices are listed in Australian Dollars unless otherwise stated.
Payment is required before access is granted.
Digital products are for personal use only.
Sharing login details or purchased materials is prohibited.
Refund policies will be outlined on the relevant sales page where applicable.
6. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices or accuracy of those websites.
Accessing third-party websites is at your own risk.
7. Limitation of Liability
To the maximum extent permitted by Australian law, Emma Campbell is not liable for any direct, indirect, incidental or consequential loss arising from:
use of this website
reliance on website information
technical interruptions
third-party services
downloaded materials
Nothing in these Terms excludes rights that cannot legally be excluded under Australian Consumer Law.
8. Privacy
Your use of this website is also governed by our Privacy Policy.
9. Changes
We may update these Terms & Conditions at any time.
Changes become effective once published on this website.
10. Governing Law
These Terms & Conditions are governed by the laws of Australia.
Any disputes arising in connection with this website will be subject to the jurisdiction of the Australian courts.
11. Contact
For enquiries regarding these Terms & Conditions, please contact us through the contact page on our website.
By continuing to use this website, you acknowledge that you have read and agree to these Terms & Conditions.